Shipping Policy
Shipping Policy - Michael & Borne
Effective Date: 12-06-2025
At Michael & Borne, we are committed to delivering your orders safely and promptly. Below is a detailed explanation of
our shipping process and terms.
1. Delivery Area
We ship worldwide. Orders are fulfilled through our trusted logistics and fulfillment partners, using local carriers where
possible.
2. Estimated Delivery Times
- EU & Ireland: 3-9 business days
- UK: 5-10 business days
- Rest of World: Varies by location, typically 7-15 business days
Please note that delivery times are estimates and may vary due to customs clearance, local courier delays, or holidays.
3. Fulfilment & Carriers
Orders are processed and shipped by Millie and other third-party logistics partners. Final delivery is made by local
carriers such as DHL, PostNL, DPD, UPS, or local postal services.
4. Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or
public holidays will be processed on the next working day.
5. Shipping Costs
- Standard shipping fees apply depending on destination and order size.
- Free shipping is available on orders above EUR 100.
All shipments come with a tracking number. You will receive an email with tracking information once your order is
6. Tracking
shipped.
7. Customs, Duties & Taxes
- For international shipments outside the EU, customs duties and taxes may apply. These charges are the responsibility
of the customer.
- We are not responsible for any delays caused by customs.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment.
Additional charges may apply.
9. Delays
Delays may occur due to high demand, customs, or logistical disruptions. We appreciate your patience and will do our
best to keep you informed
Contact:
Michael & Borne
Schouw 16-8, 8232 ZN Lelystad, Flevoland, NL
info@michaelandborne.com
KvK: 75568934 | VAT: NL003968592B85.